Terms of Service

Last updated: March 25, 2026

Welcome to KMGemJewelry. By accessing our website at kmgemjewelry.com and making purchases, you agree to the following terms and conditions.

1. General

These Terms of Service govern your use of our website and purchases from our store. By using this site, you agree to comply with these terms. If you do not agree, please do not use our website.

2. Products & Pricing

• All product descriptions and images are as accurate as possible. Natural gemstones may vary slightly in color, pattern, and size due to their unique nature.
• Prices are listed in USD and may be subject to change without prior notice.
• We reserve the right to limit quantities or refuse any order.
• Promotional offers and discounts may have additional terms and expiration dates.

3. Orders & Payment

• By placing an order, you confirm that all information provided is accurate and complete.
• We accept major credit cards, PayPal, and other payment methods as displayed at checkout.
• All payments are processed securely through our payment providers.
• Orders are confirmed once payment is successfully processed. You will receive an email confirmation.

4. Shipping & Delivery

Please refer to our Shipping Policy for detailed information on shipping rates, delivery times, and international shipping.

• Orders are processed and shipped within 24-48 hours (Monday through Saturday).
• We are not responsible for delays caused by customs, weather, or carrier issues.
• Import duties and taxes are the responsibility of the buyer.

5. Returns & Exchanges

Please refer to our Returns & Exchanges Policy for full details. In summary:

• 30-day return policy with proof of purchase
• Items must be unused and in original packaging
• Return shipping costs are the customer’s responsibility unless the return is due to our error

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and product designs — is the property of KMGemJewelry and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.

7. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials.
• You are responsible for all activities under your account.
• We reserve the right to terminate accounts that violate these terms.

8. Disclaimer

Our products are sold for spiritual and decorative purposes. We make no medical or healing claims. Crystal and gemstone properties described on our website are based on traditional beliefs and are not intended to replace professional medical advice.

9. Limitation of Liability

KMGemJewelry shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability shall not exceed the amount you paid for the product in question.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Continued use of the website after changes constitutes acceptance of the new terms.

11. Contact

For questions about these Terms of Service, contact us:

• 📧 Email: serve@kmgemjewelry.com
• 💬 Contact Form